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EC consulting is a service that supports strategy development, site improvement, traffic acquisition, and operations optimization to grow EC site revenue.
From EC strategy development to platform building, CRM design, and logistics optimization. Maximize EC revenue with a data-driven approach.
What is EC/D2C Consulting?
EC/D2C consulting is a service that provides comprehensive consulting—from strategy development, platform selection, site building, traffic acquisition, CRM design, to logistics optimization—aimed at growing revenue for EC sites and D2C (Direct to Consumer) brands. Japan's BtoC EC market has surpassed ¥20 trillion and continues to grow year after year. However, EC success requires optimizing numerous factors beyond just building a site, including product strategy, pricing strategy, traffic channels, customer experience (CX), repeat purchase strategies, and logistics/CS infrastructure. Radineer provides comprehensive support for EC/D2C business growth, from multi-channel strategies across Shopify, Rakuten, Amazon, and more, to CRM development and AI-powered personalization strategies.
Industries We Support
Service Flow
EC Strategy & Market Analysis
- Market & Competitor Analysis
- Product & Pricing Strategy Design
- Platform Selection
- KPI Design & Business Planning
Site Development & Traffic Acquisition
- EC Site Development (Shopify, etc.)
- SEO, Ads & SNS Traffic Acquisition
- Content Marketing
- CRM & Repeat Purchase Strategy Design
Operations Optimization & Scaling
- Data Analysis & CVR Improvement
- LTV Enhancement Strategies
- Logistics & CS Optimization
- Multi-channel Expansion
Pricing Plans
We propose the optimal plan tailored to your challenges
Strategy Plan
EC Strategy & Business Planning
- Market & Competitor Analysis
- Product Strategy Development
- Platform Selection
- KPI & Business Plan Development
Operations Support Plan
EC Operations, Traffic & CRM Support
- Traffic Acquisition (SEO, Ads, SNS)
- CRM Design & Email Campaigns
- CVR Optimization & A/B Testing
- Monthly Reports & Improvement Proposals
- Tool Implementation Support
Full Support Plan
Comprehensive Support from Strategy to Operations to Logistics
- EC Strategy Development & Execution
- Site Development & Optimization
- Traffic, CRM & LTV Optimization
- Logistics & CS Improvement
- Bi-monthly Strategy Meetings
- Dedicated Consultant
EC Audit
Current State Analysis, Issue Identification & Improvement Proposals
- EC Site Analysis
- Competitive Benchmarking
- Customer Data Analysis
- Improvement Roadmap
Success Stories
Real improvement stories from challenge to results
Own EC site revenue had stagnated and the company was unable to break free from ad dependency
CRM redesign, email & LINE campaign enhancement, subscription program launch, UGC utilization
Over-reliance on Rakuten/Amazon with undeveloped own EC, unable to accumulate customer data
Shopify own EC build, brand site renewal, SNS traffic acquisition, subscription service design
With declining brick-and-mortar sales, EC enhancement was urgent but they lacked EC operations expertise
Shopify EC build, SNS integration, live commerce introduction, membership program design, inventory management optimization
Wanted to pursue cross-border EC but had no expertise in overseas sales
Shopify cross-border EC build, multi-language support, international shipping setup, overseas SNS marketing
Comparison with Competitors
Why Clients Choose Radineer
| Category | Radineer | Competitors |
|---|---|---|
| EC Strategy | ◎ | ○ |
| CRM Development | ◎ | △ |
| Multi-channel | ◎ | △ |
| Cost | ◎ | ○ |
| AI Utilization | ◎ | × |
| Shopify Expertise | ◎ | ○ |
| Logistics Optimization | ◎ | × |
Our Consultants
Supported by experienced specialists
Yuichi Kita
Managing Partner / CEO
Over 10 years of experience in SEO and digital marketing. Track record of supporting over 200 companies from enterprises to SMBs. Pioneer in AI utilization and LLMO strategies.
Keiichi Eto
Executive Partner
Former major SEO firm. Handled SEO improvement across diverse industries including EC, media, and BtoB services.
FAQ
Q.What is EC/D2C consulting?
EC/D2C consulting is a service that provides comprehensive advice and execution support—from strategy development to site building, traffic acquisition, CRM, and logistics—aimed at growing EC site revenue. We handle everything from launching D2C brands to improving existing EC operations.
Q.What is EC/D2C consulting?
We support major platforms including Shopify, Rakuten, Amazon, Yahoo! Shopping, BASE, STORES, and ecforce. We recommend the optimal platform based on your business scale and objectives.
Q.EC/D2C consulting is a service that provides comprehensive advice and execution support—from strategy development to site building, traffic acquisition, CRM, and logistics—aimed at growing EC site revenue. We handle everything from launching D2C brands to improving existing EC operations.
EC/D2C consulting is a service that provides comprehensive advice and execution support—from strategy development to site building, traffic acquisition, CRM, and logistics—aimed at growing EC site revenue. We handle everything from launching D2C brands to improving existing EC operations.
Q.How much does EC consulting cost?
The Strategy Plan starts from ¥500,000, the Operations Support Plan from ¥300,000/month, and the Full Support Plan from ¥600,000/month. We recommend the optimal plan based on your EC scale and challenges. Start with a free consultation for a quote.
Q.Can you help launch a D2C brand from scratch?
Yes, we support D2C brand launches from the ground up. We provide comprehensive support including concept design, product planning advice, EC site development, traffic acquisition strategies, and CRM design.
Q.Which EC platforms do you support?
We develop and execute strategies to shift your revenue structure from marketplace dependency to owned EC. We gradually reduce marketplace dependency through own EC development, brand site enhancement, SNS traffic acquisition, and CRM-driven repeat purchase promotion.
Q.We support major platforms including Shopify, Rakuten, Amazon, Yahoo! Shopping, BASE, STORES, and ecforce. We recommend the optimal platform based on your business scale and objectives.
We support major platforms including Shopify, Rakuten, Amazon, Yahoo! Shopping, BASE, STORES, and ecforce. We recommend the optimal platform based on your business scale and objectives.
Q.Do you support cross-border EC?
Yes, we support cross-border EC (international sales). We provide comprehensive support for everything needed for overseas sales, including Shopify multi-language and multi-currency setup, international shipping configuration, overseas marketing, and payment method integration.
Q.Can you help improve logistics?
Yes, we also handle EC logistics improvements. We build a logistics framework that balances customer experience and efficiency, including fulfillment service selection, shipping cost optimization, warehouse management efficiency, and returns handling workflow development.
Q.How long does it take to see EC revenue improvements?
We leverage AI for personalized recommendations, demand forecasting for inventory optimization, chatbot-driven CS automation, and AI-powered product description generation at scale, enabling both operational efficiency and revenue growth in EC operations.
EC/D2C Consulting Selection Guide
A detailed guide on how to choose EC/D2C Consulting providers, comparison points, and recommended companies.
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