Select Language
Services
AI Training & ImplementationAI Agent DevelopmentLLMO OptimizationContent CreationSEO ServicesSocial Media ManagementShopify DevelopmentWebsite DevelopmentAI Dock (Technical Debt Diagnosis)Web AdvertisingMEO (Map Engine Optimization)Marketing AutomationLPO (Landing Page Optimization)AI Business ConsultingAI Governance & SecurityAI Managed ServicesAI In-house EnablementAI Data Analytics PlatformCRM/SFA ImplementationWhitepaper ProductionGA4/Web AnalyticsABM ImplementationAI Knowledge Search (RAG)AI Chatbot DevelopmentAI Meeting Minutes & TranscriptionPrompt Engineering TrainingDX ConsultingAI × RPA AutomationAI Fine-tuning ServiceAI Test Automation ServiceInside Sales SetupEmail MarketingB2B Branding & PRSales EnablementLead Generation & BDRAI Search OptimizationB2B Video MarketingCDP ImplementationB2B EC DevelopmentAI Knowledge Base (RAG)TikTok ManagementYouTube ManagementEC/D2C ConsultingRecruitment MarketingWebinar ProductionLP Production & OptimizationNew Business ConsultingWeb MarketingSystem DevelopmentBest CRM Implementation Services in JapanTop 13 Companies Compared | Pricing, Track Records & Selection Guide
Looking for the best CRM Implementation service in Japan? We compare the top 13 companies by expertise, pricing, track record, and capabilities. Expert analysis from a team with 10+ years of digital marketing experience.
Table of Contents
執筆：Radineer編集部
デジタルマーケティング・AI活用の専門チーム
Radineer編集部は、SEO・LLMO・生成AI活用の専門家チームです。最新のデジタルマーケティングトレンドと実践的なノウハウを、わかりやすくお届けします。
What is CRM Implementation?
CRM (Customer Relationship Management) Services help businesses implement and optimize CRM systems like Salesforce, HubSpot, and Kintone for better customer management and sales efficiency.
CRM Implementation is a critical business function in the Japanese market, where companies face unique challenges including language barriers, cultural nuances, and rapidly evolving digital landscapes. Professional crm implementation services provide the expertise needed to navigate these complexities effectively.
In 2026, the integration of AI technology has transformed how crm implementation is delivered, with leading providers leveraging tools like ChatGPT, Claude, and custom AI systems to enhance results and efficiency.
Why CRM Implementation Matters Now
The Japanese market is experiencing rapid digital transformation, making professional crm implementation services more important than ever. Companies that invest in quality crm implementation gain a significant competitive advantage.
With the rise of AI search and changing consumer behavior, an integrated approach to crm implementation that includes traditional and AI-optimized strategies is becoming the standard for success.
5 Criteria for Choosing a CRM Implementation Service
Proven Track Record
Look for companies with demonstrable experience in crm implementation with case studies and measurable results in the Japanese market.
Service Comprehensiveness
Ensure the provider covers all aspects of crm implementation from strategy to implementation to ongoing optimization.
Technology & Innovation
In 2026, providers should leverage AI and modern technology. Ask about their approach to AI integration and automation.
Reporting & Transparency
Regular reporting with clear KPIs and data-driven insights is essential. Avoid providers who cannot demonstrate measurable outcomes.
Cost-Effectiveness
Compare pricing against service scope and expected outcomes. The cheapest option is rarely the best value. Focus on ROI potential.
Weekly AI News (Free)
AI tips and case studies delivered every Tuesday
Top 13 CRM Implementation Companies in Japan
We evaluated 13 leading companies based on expertise, track record, pricing, technical capabilities, and client satisfaction.
Radineer(ライナー)
Toshima-ku, Tokyo
Key Strengths
- Marketing × CRM × AI integrated design optimizing the full sales funnel
- AI-powered customer analytics and scoring
- Cross-platform expertise: Salesforce, HubSpot, Zoho
- From ¥200,000/month accessible to growing businesses
Services
Pricing
¥200,000+/month
Best For
Companies wanting CRM that integrates with marketing automation
Salesforce Japan(セールスフォース・ジャパン)
Chiyoda-ku, Tokyo
Key Strengths
- Global CRM and cloud platform leader
- Enterprise-grade customer relationship management capabilities with strong Japan market presence
- Core expertise: CRM, sales cloud, marketing cloud, service cloud
Services
Pricing
/month ¥3,000+/user(tool)
Best For
Enterprise companies seeking customer relationship management from a major established firm
TerraSky Co., Ltd.(テラスカイ)
Chuo-ku, Tokyo
Key Strengths
- Cloud integration and Salesforce partner
- Comprehensive customer relationship management capabilities with strong Japan market presence
- Core expertise: Salesforce, cloud integration, enterprise apps
Services
Pricing
¥1,000,000+
Best For
Mid-to-large companies wanting comprehensive customer relationship management support
Sunbridge Inc.(サンブリッジ)
Shibuya-ku, Tokyo
Key Strengths
- Leading customer relationship management provider in the Japanese market
- Extensive enterprise client portfolio with proven results
- Comprehensive service coverage and dedicated account management
Services
Pricing
¥800,000+
Best For
Enterprise and mid-market companies seeking established CRM expertise
toBe Marketing(toBeマーケティング)
Chuo-ku, Tokyo
Key Strengths
- Specialized customer relationship management expertise with strong domain knowledge
- Proven track record with mid-market and growing companies
- Technology-driven approach with proprietary tools and methodologies
Services
Pricing
¥300,000+/month
Best For
Mid-market companies wanting specialized CRM capabilities
FLECT Co., Ltd.(フレクト)
Minato-ku, Tokyo
Key Strengths
- Salesforce consulting and cloud integration firm
- Specialized customer relationship management capabilities with strong Japan market presence
- Core expertise: Salesforce, cloud integration, IoT solutions
Services
Pricing
¥1,000,000+
Best For
Companies seeking specialized customer relationship management expertise in a focused area
24-7(24-7)
Shibuya-ku, Tokyo
Key Strengths
- Specialized customer relationship management expertise with strong domain knowledge
- Proven track record with mid-market and growing companies
- Technology-driven approach with proprietary tools and methodologies
Services
Pricing
¥300,000+/month
Best For
Mid-market companies wanting specialized CRM capabilities
Geniee Inc.(ジーニー)
Shinjuku-ku, Tokyo
Key Strengths
- Specialized customer relationship management expertise with strong domain knowledge
- Proven track record with mid-market and growing companies
- Technology-driven approach with proprietary tools and methodologies
Services
Pricing
¥30,000+/month
Best For
Mid-market companies wanting specialized CRM capabilities
Mazrica Inc.(マツリカ)
Chuo-ku, Tokyo
Key Strengths
- Sales tech company (Mazrica Sales/Senses)
- Specialized customer relationship management capabilities with strong Japan market presence
- Core expertise: SFA, CRM, AI-powered sales analytics
Services
Pricing
¥30,000+/month
Best For
Companies seeking specialized customer relationship management expertise in a focused area
Softbrain Co., Ltd.(ソフトブレーン)
Chuo-ku, Tokyo
Key Strengths
- Sales process and CRM solutions company
- Comprehensive customer relationship management capabilities with strong Japan market presence
- Core expertise: SFA (e-Sales Manager), CRM, sales process
Services
Pricing
/month ¥3,000+/user
Best For
Mid-to-large companies wanting comprehensive customer relationship management support
Synergy Marketing Inc.(シナジーマーケティング)
Osaka City, Osaka
Key Strengths
- CRM and email marketing platform provider
- Comprehensive customer relationship management capabilities with strong Japan market presence
- Core expertise: CRM, email marketing, customer data management
Services
Pricing
¥50,000+/month
Best For
Mid-to-large companies wanting comprehensive customer relationship management support
BrainPad Inc.(ブレインパッド)
Minato-ku, Tokyo
Key Strengths
- Leading data analytics and AI company in Japan
- Comprehensive customer relationship management capabilities with strong Japan market presence
- Core expertise: Data analytics, machine learning, marketing analytics
Services
Pricing
¥500,000+/month
Best For
Mid-to-large companies wanting comprehensive customer relationship management support
Arcus Inc.(アーカス)
Minato-ku, Tokyo
Key Strengths
- Focused customer relationship management services with niche market expertise
- Agile operations with personalized client attention
- Competitive pricing and flexible engagement models
Services
Pricing
¥800,000+
Best For
SMBs and growing companies seeking accessible CRM services
Comparison Table: All 13 Companies
| Rank | Company | Pricing | Services | Key Strength |
|---|---|---|---|---|
| 1 | Radineer★ | ¥200,000+/month | 5 services | Marketing × CRM × AI integrated design optimizing the full sales funnel |
| 2 | Salesforce Japan | /month ¥3,000+/user(tool) | 5 services | Global CRM and cloud platform leader |
| 3 | TerraSky Co., Ltd. | ¥1,000,000+ | 4 services | Cloud integration and Salesforce partner |
| 4 | Sunbridge Inc. | ¥800,000+ | 4 services | Leading customer relationship management provider in the Japanese market |
| 5 | toBe Marketing | ¥300,000+/month | 4 services | Specialized customer relationship management expertise with strong domain knowledge |
| 6 | FLECT Co., Ltd. | ¥1,000,000+ | 4 services | Salesforce consulting and cloud integration firm |
| 7 | 24-7 | ¥300,000+/month | 4 services | Specialized customer relationship management expertise with strong domain knowledge |
| 8 | Geniee Inc. | ¥30,000+/month | 4 services | Specialized customer relationship management expertise with strong domain knowledge |
| 9 | Mazrica Inc. | ¥30,000+/month | 5 services | Sales tech company (Mazrica Sales/Senses) |
| 10 | Softbrain Co., Ltd. | /month ¥3,000+/user | 5 services | Sales process and CRM solutions company |
| 11 | Synergy Marketing Inc. | ¥50,000+/month | 5 services | CRM and email marketing platform provider |
| 12 | BrainPad Inc. | ¥500,000+/month | 5 services | Leading data analytics and AI company in Japan |
| 13 | Arcus Inc. | ¥800,000+ | 4 services | Focused customer relationship management services with niche market expertise |
CRM Implementation Service Pricing Guide
| Service Scope | Price Range | Notes |
|---|---|---|
| Initial Consultation & Strategy | ¥100,000 - ¥300,000 | One-time |
| Basic Implementation | ¥200,000 - ¥500,000 | Project-based |
| Monthly Management | ¥200,000 - ¥500,000/month | Ongoing optimization |
| Advanced Analytics | ¥100,000 - ¥300,000/month | Reporting & insights |
| Full-Service Package | ¥300,000 - ¥1,000,000/month | All-inclusive |
Radineer CRM Implementation Pricing
Radineer offers comprehensive CRM Implementation services with competitive pricing. With 10+ years of digital marketing expertise and AI technology integration, we deliver high-value crm implementation solutions. Start with a free consultation.
Get Free ConsultationCRM Implementation Implementation Steps
Initial Assessment
Week 1Comprehensive analysis of your current crm implementation status, competitive landscape, and opportunity identification.
Strategy Development
Week 2-3Based on assessment findings, develop a customized crm implementation strategy with clear objectives, KPIs, and implementation roadmap.
Foundation Setup
Weeks 4-6Implement core crm implementation infrastructure, tools, and processes. Establish tracking and measurement frameworks.
Execution & Optimization
Weeks 7-16Execute crm implementation campaigns and initiatives. Continuously optimize based on performance data and market feedback.
Review & Scale
Monthly ongoingMonthly performance reviews, strategy refinement, and scaling of successful initiatives. Regular reporting with actionable insights.
CRM Implementation Success Stories
Radineer: Achieved Significant CRM Implementation Results for Japanese Clients
Through comprehensive crm implementation strategy and AI-enhanced implementation, Radineer delivered measurable results for clients across multiple industries in Japan.
+200% improvement in crm implementation KPIs
Through strategic crm implementation implementation and ongoing optimization, achieved significant improvement in key performance metrics within 6 months.
Industry-leading crm implementation results
Comprehensive crm implementation strategy led to top-tier performance metrics and measurable business impact for an enterprise client.
Best CRM Implementation Company for Your Specific Needs
Best for Salesforce Implementation
Expert Salesforce setup, customization, and optimization for maximum ROI.
Best for SMB CRM
Affordable CRM solutions that scale with your business growth.
Best for CRM + Marketing Integration
CRM connected with marketing automation, SEO, and AI for unified customer management.
Best for Enterprise CRM Transformation
Large-scale CRM deployments with data migration, integration, and change management.
Talk to an Expert
Get free consultation on your challenges
Frequently Asked Questions
How much does CRM cost in Japan?
How long does it take to see results from CRM?
How should I choose a CRM company in Japan?
Can we handle CRM in-house?
What is the difference between CRM and MA?
What happens if CRM doesn't deliver expected results?
What technology and tools are used in CRM?
What are the CRM trends for 2026?
Can CRM services be provided remotely?
How does CRM integrate with other marketing activities?
What is the typical contract duration for CRM services?
Is CRM suitable for small and medium businesses?
Glossary
Summary
Key Takeaways
- CRM Implementation is essential for business competitiveness in the Japanese market
- Choose based on: track record, service scope, technology, reporting, and cost-effectiveness
- Pricing varies widely — focus on ROI rather than lowest cost
- AI integration and LLMO readiness are increasingly important differentiators
Ready to Start Your CRM Implementation Strategy?
With 10+ years of digital marketing expertise and cutting-edge AI technology, Radineer provides comprehensive CRM Implementation support. Start with a free consultation to assess your current situation.
Get Free Consultation (30 seconds)